Client Support

Data Security

Current credit information is vital, so our clients provide us with updates at least monthly. Our database includes information provided by our clients (including banks, finance companies and credit card companies) and public sources of information. We compile this information into a credit report that provides a consumer’s payment history.

To help protect the confidentiality of personal credit and payment information in our database, we follow strict security measures to help ensure that personal information remains private. These measures include:

  • Restricting access to legitimate members who have permissible purpose to use the information
  • Suppressing the account numbers and member name on certain credit reports
  • Using private, dedicated lines for communications
  • Controlling our associates' database access through secured passwords and access codes
  • Obtaining our associates' annual commitment to our security policy
  • The use of 128-encryption technology and Secure Socket Layer (SSL) protocol

By following these procedures and more, we facilitate secure and unbiased transactions to help protect you and your customers.