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Privacy Policy


TransUnion is committed to the principle that the knowledge and consent of the consumer are required for the collection, use or disclosure of personal information, except where authorised by Law or an order of the Court. All TransUnion Subscribers must obtain the consumer’s authorization to release information before they can supply any information about a consumer to TransUnion.


Personal information is collected by TransUnion from several third party subscribers which include banks, financial institutions, hire purchase companies and other sources in the public domain.

Limiting, collection, use, disclosure and retention

TransUnion only obtains information to update its consumers’ files that have relevance to a consumer’s credit history and assists in ensuring the reporting of accurate information. This information is collected by fair and lawful means through its subscribers or the public domain. TransUnion shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the consumer or as required by law. Retention periods are established by legislation and TransUnion follows these laws for our purge protocols.


TransUnion considers all personal information relevant to a consumer’s credit history confidential. TransUnion will ensure that personal information under its control shall be protected by appropriate security safeguards.

Complete Policy

Complete copies of the TransUnion privacy policy (including definitions) are available upon written request. Requests can be mailed in to:

TransUnion Information Solutions, Inc.

27th Floor, Unit AB,
Tower 1, Ayala Triangle,
Ayala Avenue,
Makati City, Philippines 1226.