Protect Yourself from Phishing and Credit Card Fraud

To spot and defend against phishing scams, you need to be careful and know what signs to watch for. 

Phishing is when scammers try to get your personal details like passwords or card numbers. 

They might send emails or texts that include links. These links look real but direct you to fake websites, or they might put harmful software on your device to steal your information. 

If fraudsters get your details, they could get into your accounts or set up new ones without you knowing.

Defending against phishing

Here’s how you can keep your information safe:

• Beware of links: Don’t click on anything suspicious. Legitimate companies won’t ask for sensitive information through links in emails or texts.
• Check the website security: Look for “https” and a padlock icon in the website’s URL. This shows the site is secured, which helps protect your data.
• Direct company contact: If a message seems odd or unusual, contact the company through its official customer service channels to check if it’s real.
• Watch for fake URLs: Scammers use web addresses that look real. Check the email or website URL carefully for misspellings.

Phishing on social media

On social media, never click on suspicious links, even from friends as their accounts might be hacked. 

Always verify through another communication method if something seems strange.

Post-phishing steps

If you’ve fallen for a phishing scam:

• Inform your bank: Contact your bank immediately if you’ve shared financial information
• Change passwords: Update login information for any accounts that may have been hacked
• Monitor your accounts: Keep an eye on your bank statements for any unauthorized transactions
• Report it: If you receive a phishing email, text or call, report it to the proper authorities

Remember to verify before trusting, and keep your software updated to guard against malicious attacks.

Credit card fraud

Credit card fraud is a real concern in the Philippines, but understanding how to prevent it can help protect you. 

Here are some tips:

• Lost/stolen cards: Guard your cards like cash. If lost or stolen, contact your bank to block them.
• Card replacement scams: Ignore claims of needing to give your card for an upgrade.
• Skimming: Be alert at ATMs and payment terminals. Check for suspicious devices nearby.
• OTP requests: Never give out one-time passwords (OTP) to callers claiming to be from the bank. 
• After receiving your card:
  • Sign the back
  • Shred or destroy your card when it expires
  • Check your statements carefully each month

Important note

The guidance given here is based on information that was correct when published and is meant for learning only. For advice that fits your specific situation, talk to a professional advisor. Always look for the most recent information and rules on official websites.